Compassionate Airfares

Sowmans Compassionate Airfares

Help with travelling to a funeral or tangi

Air New Zealand offers compassionate airfares to immediate family members needing to travel to attend a funeral or tangi.

Compassionate airfares offer a reduction on full or higher priced fares. They do not apply to some of the lower priced fares that are already below the compassionate airfare level.

Applying for a compassionate airfare

Note: A compassionate airfare is normally granted after you travel.

Here’s how to apply.

  1. Check that you’re eligible for a refund by phoning the Air New Zealand refunds team on 0800 733 8637.
  2. Quote your booking or ticket reference number.
  3. If you’re eligible, fill in a compassionate fare request form. We can supply this.
  4. Ask us to verify the death with Air New Zealand.

Don't carry it all yourself

Let us help. Phone Sowman’s today to discuss the best way to farewell your loved one.

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